Frequently Asked Questions
HOW CAN WE HELP YOU?
If you need to send money across international borders, we can help. We have developed safe and secure systems that can help you manage your finances in several countries.
Yes, we are fully licensed as an international money remittance company in New Zealand. We have developed a safe and secure system for transferring money across international borders. We also comply with all local and international regulations in relation to the Anti-Money Laundering and Countering Financing of Terrorism Act.
Our international remittance service usually takes up to two working days to complete. However, most transfers complete within just one working day. This means if you were to transfer the funds today, the transaction could be complete as early as tomorrow. In some circumstances, international transfers have been known to complete within just 15 minutes.
Please note: Transfers processed on or just before bank holidays or weekends may be subject to minor delays.
Yes, we’re required by law to verify beneficiary’s identity. You’ll be asked to provide official ID during the registration process.
We have developed working relationships with many of the world’s largest banks and financial institutions. This allows us to secure the best possible rates in real-time.
As well as the NZD from New Zealand, we process international money transfers in USD, GBP, AUD, HKD, SGD, CNY, JPY and many other currencies from around the world. Right now, you can send and receive money in UP TO 30 currencies with Richen Finance.
Unfortunately, we don’t accept cash or cryptocurrencies for security reasons.
We don’t impose limits on the amount of money our clients can transfer abroad. But you will need to provide us with some personal information and proof of your identity first. We’ll also ask you to show us where your funds came from.